Privacy Policy
Table of Contents
This Privacy Policy is for Hoover Glass Inc. (“Hoover Glass,” “we,” “our,” or “us”) and explains how we collect, use, store, and disclose personal information from individuals who engage with our company. This policy applies to the use of our website (https://hooverglass.ca) and all associated subdomains—collectively, the “Site”) as well as any services, products, or interactions referencing this Privacy Policy. By using our Site or services, you consent to the practices outlined below.
Personal Identification Information
We may collect personal identification information from individuals in various ways, including but not limited to: when visitors fill out a contact or estimate request form, reach out via email or phone, or otherwise engage with us through our website or social media platforms. Personal information collected may include your full name, email address, phone number, physical address, company name, or other voluntarily submitted data. Individuals may decline to provide personally identifiable information or withdraw consent to data processing; however, this may limit access to some of our services or communications.
Non-Personal Identification Information
When you visit the Site, we may collect non-personal identification information such as browser type, device data, operating system, IP address, internet service provider, and other technical metadata. This data helps us analyze how visitors interact with the Site and allows us to improve our services and user experience.
Web Browser Cookies
Our Site may use cookies to enhance your browsing experience. Cookies are small data files stored on your device for tracking purposes, such as session retention and user behavior. You may configure your browser to refuse cookies or to alert you when cookies are being used. Please note that disabling cookies may affect certain features of the Site.
How We Use Collected Information
Hoover Glass may use personal information to respond to inquiries, provide estimates, schedule services, fulfill project requirements, and maintain internal records. Additionally, we may use this information to improve our customer service, enhance our website’s usability, and send service-related communications or updates. Promotional communications will only be sent with your consent, and you may opt out at any time.
How We Protect Your Information
We implement appropriate security measures and data handling protocols to protect your personal information from unauthorized access, disclosure, or alteration. Data exchanges on our Site occur through a secure HTTPS connection and are encrypted using TLS protocols. Internally, we maintain firewalls, user access restrictions, and data integrity procedures to protect information collected through the Site and our services.
Sharing Your Personal Information
Hoover Glass does not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information—unlinked to any personal identifiers—with trusted business partners or service providers for purposes such as analytics or customer support. We may engage third-party vendors to assist in operating our Site or providing services, and they will only have access to the personal information needed to perform their designated functions, bound by confidentiality agreements. Disclosure of personal information may also occur when required by law, regulation, or legal process.
Third-Party Websites
Our Site may contain links to external websites, such as supplier pages, hardware vendors, or third-party platforms. We are not responsible for the privacy practices or content of these external websites. Users are encouraged to review the privacy policies of any third-party websites they choose to visit.
Access, Correction, and Control of Your Information
You may request access to the personal information we hold about you, or ask us to correct or delete such information, subject to legal and contractual obligations. You may also withdraw consent or unsubscribe from communications by contacting us at the email below. We will take reasonable steps to verify your identity before granting access or making changes to personal data.
Changes to This Privacy Policy
Hoover Glass may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a revised effective date. We encourage users to check this page periodically to stay informed about how we protect your information. Continued use of the Site or our services after any changes constitutes acceptance of the revised policy.
Contacting Us
If you have questions or concerns regarding this Privacy Policy, your personal information, or our data protection practices, please contact us at:
Hoover Glass Inc.
3875 Lawson Line, Wallenstein, ON N0B 2S0
226-338-4736
Hoover Glass Inc. specializes in precision glass cutting, tempering, and custom fabrication for residential, commercial, and industrial applications. Proudly serving Ontario, Canada, and surrounding areas with a commitment to quality and innovation, we provide durable and expertly crafted glass solutions tailored to your needs.
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